You can cancel your booking from your Member Space, tab "My bookings". The cancellation will only be taken into account after this step.
If your booking is not confirmed, you can cancel at any time and without charge. The booking request is completely free and without obligation.
If your booking is confirmed, here are the refund rules (extract from our General Terms and Conditions of Sale):
- 30 days of more before commencement: advance payments are not refunded.
- 8-29 days before commencement: 50% refund of the value of the booking.
- 8 days and less before commencement: no refund, the full price of the booking must be paid.
- After commencement of the rental: if a Renter returns the vehicle before the end of the rental period or has not used all of their allotted mileage, the Renter shall not be entitled to a refund from Wikicampers.
If you wish to postpone your reservation to a later date, you have the possibility to consult directly with the Owner of the vehicle. Thank you for keeping us informed so that we can make the change.
We will not be able to pay any other compensation.