What happens if my tenant cancels their rental?

If your tenant has not yet paid for their reservation, they can cancel at any time, free of charge.

If your tenant has already paid and confirmed his reservation, you are then compensated according to the following conditions:

• Cancellation 30 days or more before departure: 30% of your earnings,
• Cancellation between 29 days and eight days before departure: 50% of your gain,
• Less than eight days before departure: 100% of your earnings.

When your tenant cancels their rental, we advise them to contact you.

Do you have more questions? Contact us