Why are my account and my ad disabled?

To offer quality announcements to future tenants, our team carries out daily checks.

If your ad and account have been deactivated, it could be for one of the following reasons:

• If your file is not complete (registration certificate not in conformity)
• If you systematically refuse your requests (calendar not up to date)
• If you get around the peer-to-peer rental system.

In the case of deactivation, we will send you an email explaining the procedure to reactivate your account and your ad.
In the event of a problem, contact Customer Service.