When you accept a booking, you confirm the campervan is available and ready for your renter.
If the renter have not paid yet the booking, you can cancel without fees.
If the renter already paid the booking, you have to inform him and cancel the booking througt your profile.
150€ of fees will be applied.
If the campervan has technical problems and can not be fix on time, you will have to send a proof with a bill of a garage for example as soon as possible. If the proof is accepted, we will cancel the fees.
To cancel a booking :
- Go on your Wikicampers profile
- Click on "My rentals"
- Click on "Details"
- In the detail of the rental, click on "Cancel"
Other questions ? Contact us.